FAQ’s

To place an order, please follow these steps:

1. Select the product you want to buy and add it to your cart.
2. Review your cart and click “Checkout”.
3. Enter your shipping information and choose a payment method.
4. Confirm your order and complete your payment.

We process orders immediately to ensure fast delivery. If you need to change or cancel your order, please contact us within 1 hour of placing your order. After this time, we may not be able to change or cancel your order.

• Once your order has been dispatched, you will receive an email or SMS with your order tracking number. You can use this tracking number to check the status and location of your order on the delivery service’s website.
• Or you can track your order on our website here

Delivery time is within 7-15 business days from the time we receive the order.

Note: Delivery times may vary depending on weather conditions, traffic conditions and factors beyond our control. We will notify you if there are any changes to the estimated delivery time.

If you need to change your shipping address, please contact us immediately. We will try to make the change before your order is dispatched. If your order has already been dispatched, you may need to contact the delivery service to make the change.

Yes, you can request a return or refund within 30 days of receiving your order. The product must be in its original packaging, unused and undamaged. Please see REFUND AND RETURN for more details and instructions.

You can contact us by email at [email protected] or by using the contact form on the CONTACT page. We will try to respond to you as soon as possible.

Currently, we only accept payments via Paypal and Payoneer.